
Visit www.scanning.datalogic.com for current information.
Note: Please check with your local ofce for all pricing.
**RoHS (Restriction of Hazardous Substances) Part numbers are compliant for shipment to European Union (EU) countries.
R40-0200 N 0608 Page – 75
Service/Warranty
Purchasing a Warranty
Additional years of warranty beyond the factory warranty period may be purchased within eight (8) weeks of a new product purchase.
Warranty Programs purchased thereafter will be considered a renewal, with pricing based on the renewal column in the warranty
schedule.
Purchasing a Warranty for an Out-of-Warranty Product (Renewal)
To purchase a warranty for an out-of-warranty product, the unit must be returned to Datalogic for an inspection; an inspection fee
will be charged. If the unit is in need of repair, customer will be contacted and quoted the repair fee. The inspection fee will be applied
towards this repair. Once the unit is certied, the Customer has 30 days to place it under warranty. Pricing is available in the renewal
column in the warranty schedule.
Out-of-Warranty Repairs
Please contact our RMA department for current repair rates. Repair rates will vary depending upon the type of product to be repaired.
T
o rec
eive a copy of Dat
alogic’
s W
arrant
y
, T
erms and Conditions (R4
4
-92
62), email:
[email protected].
US Warranty/Service/Support Information (International Customers please contact your local ofce)
To receive an RMA
RMA’s can be received with any of the following methods:
E
-mail:
[email protected] (Pr
ovide the same inf
ormation that is on the Return Mat
erial Authorization Request page in this pric
e
book).
Fax the Return Authorization Request form to: 541-687-7998.
Web: www.scanning.datalogic.com
Telephone: 541-683-5700
Service Rates
Eligible Datalogic products that are out of warranty and returned for repair will be charged the product-specic at rate repair or time
and materials fees in effect at that time. At Datalogic’s discretion, units deemed no problem found, requiring only minor cosmetic
repairs, or are found to be abused and not repairable, may be billed at a reduced minimum repair charge. Qualifying units charged
the minimum repair fee that are returned within 90 days, should be returned with all system related components (including but not
limited to cables, batteries, docks, chargers, displays, etc.). If Datalogic then determines a repair is required the minimum repair fee will
be applied towards the cost of repair. Units lacking a serial number may be charged a reserialization fee.
Please note that cables, decoders and input devices, such as wands and handheld scanners, may carry different warranty periods,
hence, repair charges, if any, will be applied to the particular product based on applicable warranty coverage. Units sent in for repair
may be reset to factory defaults. After a repair has taken place, you may need to restore your conguration and applications.
Comentários a estes Manuais